Jump to content
 English      
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
     Forums advanced search
HP.com Home
IT Resource Center Forums > Microsoft > Windows XP

Hp aol Hijacked Hompage ?

» 

IT Resource Center

» Login
» Register
» My profile
» Search knowledge base
» Forums
» Patch database
» Download drivers, software and firmware
» Warranty check
» Support Case Manager
» Software Update Manager
» Training and Education
» More maintenance and support options
» Online help
» Site map

Member icons
 
 HP moderator  HP moderator
 Expert in this area  Expert in this area
Member status
ITRC Pro ITRC Pro
250 points
ITRC Graduate ITRC Graduate
500 points
ITRC Wizard ITRC Wizard
1000 points
ITRC Royalty ITRC Royalty
2500 points
ITRC Pharaoh ITRC Pharaoh
7500 points
Olympian Olympian
20000 points
1-Star Olympian 1-Star Olympian
40000 points
2-Star Olympian 2-Star Olympian
80000 points
»  How to earn points
»  Support forums FAQs
Question status
Magical answer Magical answer
Message with a response that solved the author's question
Favorites status
Add to my favorites Add to my favorites
Delete from my favorites Delete from my favorites
This thread has been closed Thread closed
 

Content starts here
   Create a new message    Receive e-mail notification if a new reply is posted  Reply to this message
Author Subject: Hp aol Hijacked Hompage ?      Add to my favorites
Chevelle1969
Jul 24, 2006 00:15:15 GMT   

HP Pavilion 763 CTO Desktop Pentium 4 250GB
XP Home SP2

I don't know what is going on but i recently bought a new 250GB hard drive to replace my 80GB hard drive which there is nothing wrong with so i could use it in another computer, anyway the new 250GB hard drive has been formatted and i have done all the updates on it and i'm running SP2 on Windows XP Home Edition and for the life on me i can't set my home page to yahoo or nothing else,internet explorer keeps going to this address ( http://hp-desktop.aol.com/ ) and a pop up message from hp says all hp computers are automatically redirected to aol for it's home page. I've tried to reset internet explorer to the default settings and even tried to delete this regedit address( http://us6.hpwis.com/ ) but
it will not let me delete it.


This is a Brand New Hard Drive also 250GB WD
Any ideas this is driving me nuts?

Anything i do it will always set its self back to the homepage of
( http://hp-desktop.aol.com/ ) and i even reformatted the new hard drive again and ran every spyware program there is nothing works and i keep getting the message from hp that all hp desktop are migrated to aol as their homepage,you can't even delete the registry key from hp it keeps saying unable to delete all specified values.

Any ideas?
Note: If you are the author of this question and wish to assign points to any of the answers, please login first.For more information on assigning points ,click here


Sort Answers By: Date or Points
raadek This member has accumulated 1000 or more points
Jul 24, 2006 04:57:30 GMT  5 pts

Stop panicking & formatting your drive & try the hint from http://about.aol.com/faq/hp
"How do I set another homepage as my default?
HP customers can change their default homepage through Windows’ Control Panel in the Network and Internet Connections section."

It probably has nothing to do with your HDD, it's HP way of 'improving internet experience' done through HP-tailored OS.

Rgds.
Chevelle1969
Jul 24, 2006 09:57:55 GMT    N/A: Question Author

There is nothing there that i found that will fix the problem,i've allready tried to reset internet explorer and i've tried to set my default page to something other than aol through the control panel and internet options, nothing will work except installing mozilla web browser...

still have not got a clue how to fix the problem.
Jim Nielsen Expert in this area
Jul 24, 2006 10:27:05 GMT  5 pts

Hi,

Have you used Start > Run... > regedit.exe to search for all occurences of
http://hp-desktop.aol.com/ or http://us6.hpwis.com/ and then have every occurence replaced with for example http://www.yahoo.com/ or whatever you want to set as your default page..?

Regards,
Jim
DCE This member has accumulated 2500 or more points
Jul 24, 2006 10:40:39 GMT  10 pts

Are you running an anti-virus software - some of the settings within the AV software do restrict the changing of the home page within IE. You may need to go through the AV software to change the home page

Another option:
Have you thought about downloading the version 6 ( version 7 beta) if IE from the Microsoft web page. Once you do that, you can deinstall the "customized" HP version, and install the more "generic" Microsoft version, which should allow you to change the settings.
Chevelle1969
Jul 24, 2006 12:27:27 GMT    N/A: Question Author

The only way i could fixed this problem is by going to control panel/add remove programs/add remove windows components and then uncheck internet explorer and thats the only thing i have found but it worked...
Chevelle1969
Jul 24, 2006 19:08:25 GMT    N/A: Question Author

Well,thanks all for the help a security update popped up for zone alarm firewall software today when i started the computer up and it was and update for the exact problem i was having,it said the update was for some computers that could not change their hompage to the default page they wanted,presto problem solved....
Rich S Expert in this area This member has accumulated 2500 or more points
Jul 25, 2006 09:39:54 GMT    Unassigned

Yes, zone alarm is causing homepage problems all over. Just update and all should be well.


Rich
Alan This member has accumulated 1000 or more points
Jul 25, 2006 11:07:23 GMT    Unassigned

see my response to thread 1045206
k8_fan
Jan 28, 2007 14:49:20 GMT    Unassigned

The problem is Norton Internet Security. Open Norton (The yelloow globe in the system tray) by right clicking. Select "Open Norton Internet Security". Select "Norton Protection Center". Select "Web Browsing".
Select "Auto Protect".
Select "Configure Autoprotection".
Select "Home Page Protection".
Un-Check "Block all attempts to change my home page".

That's IT!
Norman Feltersnatch
May 9, 2008 23:05:47 GMT    Unassigned

A big THANK YOU to Mr. "k8_fan". His fix fixed the problem, no problem.
 
Create a new message    Receive e-mail notification if a new reply is posted   Reply to this message
 
 
Printable version
Privacy statement Using this site means you accept its terms
© 2010 Hewlett-Packard Development Company, L.P.