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Joel D. Meadows
Jun 18, 2001 22:13:46 GMT    Attachment is 119.txt 
I have found that the HP DVD software (HPF2015-12002, v1.0) will not function properly when the Microsoft Netmeeting services are running on systems loaded with Windows 2000 Professional. The program will open, but a DVD cannot be played without an error. The specific error message is "DVDExpress DVD Player: Unable to create video window. Please try altering your display settings" Once you disable the Netmeeting service and re-logon, the DVD will play. Enable the service, and it won't play. A screeshot of the error message is attached. Can anyone provide any insight to this issue?

Thanks,

Joel D. Meadows
mindSHIFT Technologies
joel.meadows@mindshift.com
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Roger Faucher This member has accumulated 7500 or more points
Jun 19, 2001 01:15:02 GMT    Unassigned
Joel:

Do you have DMA enabled for the DVD drive?

BTW, there is some limited information on National Mediamatics' website (but I could find no match for NetMeeting).
http://www.national.com/appinfo/dvd/

Do you have BIOS v7.09 installed (or newer)? If not, go to http://www.hp.com/cposupport/D_index7/hpomnibook20053_6.html
and follow the links.

Hope this helps.
Roger Faucher This member has accumulated 7500 or more points
Jun 19, 2001 01:21:26 GMT    Unassigned
I think I gave you a bogus BIOS version number. Everything you need should be at http://www.hp.com/cposupport/swindexes/hpomnibook20053_swen.html
(Windows 2000, BIOS, and Utility sections). Good luck!
Joel D. Meadows
Jun 22, 2001 18:11:01 GMT    N/A: Question Author
I figured it out. NetMeeting and DVD playback both need the Overlay Mixer filter to run properly, but only one app at a time can access the Overlay Mixer. If remote desktop sharing is enabled or NetMeeting is running, you cannot play a DVD.

-Joel
 
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