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Jan Gunnar Helgaland
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Aug 19, 2008 07:48:28 GMT
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Hi
We are running our service pages on Tomcat. We also have some custom java scripts that we run.
The problem is
When I run http:\\server:8080\script.jsp I get a 404 page cannot be found even tho the path is correct.
However if I run http:\\server:8080\tomcat.gif it display fine. So there is no problem with the actual web service.
Is there are setting somewhere where I have to allow Tomcat to run scripts?
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Jay Mistry
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Aug 19, 2008 10:04:15 GMT
5 pts
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Hi Jan
Have you stopped and restarted Tomcat?
Also you may need to clear the Tomcat Cache, this is located in the Tomcat installation directory in the "work" folder.
Let me know if this resolves your problem
Jay |
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Jan Gunnar Helgaland
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Aug 19, 2008 10:08:50 GMT
N/A: Question Author
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We restart the service regularly, but I havent cleared the cache in ages. I'll give that a go :) thanks |
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Venkatesha
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Aug 19, 2008 13:14:55 GMT
Unassigned
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Hi,
Please give the complete path of the file script.jsp in the server. I think the script.jsp is not placed in proper directory.
Also give the version of SD SP.
HTH
Venky |
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Jan Gunnar Helgaland
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Aug 19, 2008 13:44:42 GMT
N/A: Question Author
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The script resides in C:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\service pages\webapps\ROOT\duration_calc_pluss.jsp
Executed by webpage http:\\server:8080\duration_calc_pluss.jsp
Using sd-sp45 |
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Venkatesha
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Aug 19, 2008 13:54:34 GMT
Unassigned
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Hi,
Place the file into this directory
C:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\service pages\webapps\sd-sp45
This is the default directory.
And access the page using this URL
Make sure that you restart the tomcat service after placing the file into the mentioned directory.
http://server:8080/sd-sp45/duration_calc_pluss.jsp
HTH
Venky |
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Jan Gunnar Helgaland
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Aug 19, 2008 14:57:40 GMT
N/A: Question Author
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I can reach it now but it now generates the following error:
Apache Tomcat/4.0.3 - HTTP Status 500 - Internal Server Error
--------------------------------------------------------------------------------
type Exception report
message Internal Server Error
description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
at org.apache.jsp.duration_0005fcalc_0005fminus$jsp._jspService(duration_0005fcalc_0005fminus$jsp.java:67)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:107)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServlet$JspServletWrapper.service(JspServlet.java:202)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:382)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:474)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:190)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:246)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2343)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:468)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.connector.http.HttpProcessor.process(HttpProcessor.java:1012)
at org.apache.catalina.connector.http.HttpProcessor.run(HttpProcessor.java:1107)
at java.lang.Thread.run(Thread.java:534)
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Jay Mistry
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Aug 19, 2008 15:04:04 GMT
Unassigned
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Did you stop the Tomcat service and clear down the cache before restarting the service?
Jay |
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Jan Gunnar Helgaland
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Aug 19, 2008 15:49:36 GMT
N/A: Question Author
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