Jump to content » Sign-in | » Register
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP

 

Forums advanced search
HP.com Home
Business Support Forums > Printing and digital imaging > printers - LaserJet

Ghost/duplicated images with HP Laserjet 1010

» 

Business Support Center

HP Passport Sign-in

User ID:
Password:
»Register
»Learn more...

Tasks

» Download drivers and software
» Troubleshoot a problem
» Setup, install, and configure
» Discover and use a product
» Perform regular maintenance
» Upgrade and migrate
» Recycle and dispose
»

Resources

» Diagnose problem (HP Instant Support)
» Support Forums
» Manuals
» Sign up: driver and support alerts
» Parts information
» Warranty information
» Help
» Sitemap
» IT professionals

Member icons
 
 HP moderator  HP moderator
  Expert in this area  Expert in this area
Member status
Shining Shining
150 points
Bright Bright
300 points
Radiant Radiant
750 points
Brilliant Brilliant
1500 points
Beaming Beaming
2,500 points
Hot Hot
7,500 points
Sweltering Sweltering
20,000 points
»  How to earn points
»  Support forums FAQs
Question status
Magical answer Magical answer
Message with a response that solved the author's question
Favorites status
Add to my favorites Add to my favorites
Delete from my favorites Delete from my favorites
This thread has been closed Thread closed
 

Content starts here
   Create a new message    Receive e-mail notification if a new reply is posted  Reply to this message
Author Subject: Ghost/duplicated images with HP Laserjet 1010      Add to my favorites
O C
Oct 3, 2007 10:10:56 GMT    Attachment is 294143.jpg 

Hi all

I have 2 problems with my HP LJ 1010, as you can see on the following page:
http://ocroquette.fr/a/hp/lp1010-lr.jpg
(also attached)

1. there is a ghost print (for example the zebra appears twice)
2. there are some dark/dirty areas (for example at the top)

What could be the cause for that?
Would a new toner solve the issues? I really don't want to spend $60 for nothing!

Thanks for you help!

Olivier
Note: If you are the author of this question and wish to assign points to any of the answers, please login first.For more information on assigning points ,click here


Sort Answers By: Date or Points
Alan Rush
Oct 3, 2007 10:24:19 GMT    Unassigned

Definitely try replacing the toner cartridge first as that is most likely the problem.

The ghosting is usually because there is a problem with the light-sensitive drum in the printer.

Old residue from pages you already printed is 'wiped' off the drum before it’s ready for a new page.

The drum in this case (as with most HP printers) is in the toner cartridge so replacing the cartridge also replaces the drum.
O C
Oct 3, 2007 11:40:42 GMT    N/A: Question Author

Thanks for the info!

What I find very strange is that the problem appeared overnight.
Ron Farrell
Dec 8, 2007 06:02:33 GMT    Unassigned

I have just hit the same thing this week. Hasn't happened in the 2 years I have had (minimal usage) the LJ 1012 (not near window, etc).

Looks like your picture but even more pronounced.

Replacing the toner is an expensive option if that isn't it :(
Wish there was some better troubleshooting/cleaning this printer could do....
O C
Dec 8, 2007 09:08:49 GMT    N/A: Question Author

In any case a new toner has solved my problem here.
 
Create a new message    Receive e-mail notification if a new reply is posted   Reply to this message
 
 
Printable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 2010 Hewlett-Packard Development Company, L.P.