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Author Subject: Driver problems with Compaq C793TU      Add to my favorites
Timothy Te
Jul 9, 2008 12:44:27 GMT   

Hi everybody,

I just bought a new Compaq Presario C793TU laptop today, after months of saving, i was finally able to bring home this machine.

First thing I did when i got home, disabled the SATA native support in the BIOS so i could install WinXP using a retail copy that i bought a couple months back.

Everything is fine and dandy untilo I realised that there is NO XP DRIVERS anywhere on this site for this laptop!

Please somebody help? Thank you in advance!
Note: If you are the author of this question and wish to assign points to any of the answers, please login first.For more information on assigning points ,click here


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Timothy Te
Jul 10, 2008 01:51:23 GMT    N/A: Question Author

Bump! HP please help!
Cheryl G. This member has accumulated 20000 or more points
Jul 10, 2008 02:54:13 GMT    Unassigned

Most XP drivers from V6700TX will work for your model. Install Intel Chipset Installation Utility for ICH8 first and reboot before other drivers.(do not use Realtek)

(see below also before continuing with other drivers):

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=3651452&lang=en




.Net Framework(before Quick Launch):

http://tinyurl.com/758p8

==============

Atheros Ar5007(install only the drivers,no extra Utilies):

http://www.atheros.cz/download.php?atheros=AR5006EG&system=1

===============

MS UAA(required with a reboot before Conexant audio):

http://www.mediafire.com/?4ben9zlesng


Conexant SmartAudio 221:

http://www.mediafire.com/?dg0cmmkm4y4

Use this for audio.Unzip to a folder,make note of location.

From Device Manager,right click "Audio Device on HD",choose Update driver,

No to connect,

Install from a list or specific location,

Select Don't Search, I will choose the driver to install,

For the Hardware Type select 'Show All Devices'

Remove the check from "Show Compatible Hardware" and click on "Have Disk".

Next...browse to the unzipped folder and choose the "WiSVHe5.inf".

Ignore XP when it complains.
Reboot.
Cheryl G. This member has accumulated 20000 or more points
Jul 10, 2008 02:56:41 GMT    Unassigned

Soft Data Fax Modem:

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37982.exe
Timothy Te
Jul 10, 2008 08:07:45 GMT    N/A: Question Author

Thanks for the reply Cheryl G.!!! Are the drivers for the Video, Synaptics Touchpad, Ricoh card reader etc correct on the driver download page you gave me? I am assuming that the other drivers for wireless, audio and others you listed are the ones that i should skip. Thnaks again! Downloading now.
Timothy Te
Jul 10, 2008 09:34:10 GMT    N/A: Question Author

w00t! everything is working great! Except for the Atheros Driver, Cheryl G. can you give me a direct DL link for that, I cant seem to DL the one that you posted, Thanks in Advance! You ARE THE MAN/WOMAN!!!!!
Cheryl G. This member has accumulated 20000 or more points
Jul 11, 2008 03:17:15 GMT    Unassigned Attachement is 307843.Zip 

Try the attachment.
Zeus Maxi
Jul 15, 2008 14:48:53 GMT    Unassigned

Hi Timothy Te,

Did all the drivers work smoothly?
Can you teach me the step by step process?
starting from the first driver to the last?

Cheryl,
Thank you very much for the help about the links. You're God sent. It would be a great help also Cheryl if you could help me with the step by step process. Also, I noticed,
your last message w/ attachment does not work: "cannot open file: it does not appear to be a valid archive." It would be persect if we could fix this. Many many thanks!! :-)
Allan Kevin Lim
Jul 17, 2008 06:23:45 GMT    Unassigned

Hi everyone! I cant find audio modem driver for XP service pack2. My model number is the same with Timothy. I bought this last monday.
Benjie Cruz
Jul 27, 2008 04:46:34 GMT    Unassigned

common HP Compaq... WAKE UP.. where's your device drivers for this laptop... for windows XP OS...
Timothy Te
Jul 28, 2008 04:32:03 GMT    N/A: Question Author

@zeus maxi

Yes, they worked flawlessly, i just hit a littlw snag installing the atheros wireless thingamabob, i kept picking the wrong model in the driver install pane. I got it right after a few tries though. Its quite difficult to explain it in words though. You'll just have to slog it out until you hit the right one.
Hoh Jowy
Jul 28, 2008 08:40:17 GMT    Unassigned

i tried the wireless driver many times already...
can i know the steps to install the wireless?
please help me...

sorry for the poor english...
Arelle Valla
Jul 31, 2008 18:37:27 GMT    Unassigned

I just bought a Compaq Presario C793TU laptop today as we and trying to get my audio to work. But i could not find "WiSVHe5.inf" from anywhere in ConexantHDAudio 221_XP\XP32.

I only see WiSVHe5 Set up information, but no .inf.

Please help.thanks.
Cheryl G. This member has accumulated 20000 or more points
Jul 31, 2008 19:03:18 GMT    Unassigned

Arelle Valla

That file is most likely the one.Do you have file extensions hidden in folder options?If so you won't see the .inf on the end.
Go into Control Panel,Folder Options.Click the View tab and uncheck "hide extensions for known files types".
Now check the file again.
Arelle Valla
Aug 3, 2008 01:29:51 GMT    Unassigned

Thank you Cheryl G. I followed your instructions and it was successful. You are very helpful.
Flamer Dog
Aug 3, 2008 02:07:55 GMT    Unassigned

I have a question though. Should I use the drivers in the first website or should I download all the drivers from the links? How about the utilities like wireless monitor and storage manager? Does it mean that I cannot have those utilities because it did not come from the package that I bought (and HP does not support my laptop model)?

Thanks.
Lester Ferrer
Aug 4, 2008 01:52:08 GMT    Unassigned Attachement is 309126.JPG 

@Cheryl G.,

I'm still having problems with my audio driver for C793TU, I was able to install the driver for the audio devices but my sound and audio device properties doesn't detect any medias. I've attached a screenshot of it. Thank you very much in advance :)
Arelle Valla
Aug 4, 2008 10:00:39 GMT    Unassigned

@Cheryl G.

All drivers has been installed (no more Yellow question marks on Device Manager, but the thing is, i realized the MIC isn't working and the wifi light is in amber. Im using XP.

Would appreciate help on these 2 concerns. thank you.
Jerome Cruz
Aug 4, 2008 19:43:09 GMT    Unassigned

@Cheryl G.

What will happen if im not going to install the .Net Framework (http://tinyurl.com/758p8). Is there any problem i might encounter? Please reply.

Thank you so much..
dominador zamora
Aug 5, 2008 09:38:51 GMT    Unassigned

@cheryl g

thanks for your help... i have my compaq c793tu
i follow all your instruction,but my problem now is the conexant hd audio smart audio221 has a yellow exclamation point can you help me to solve this problem....tia.....its a big help......
dominador zamora
Aug 5, 2008 11:40:14 GMT    Unassigned

cheryl g

pls help already copy the said driver for audio

still has an exclamation on smartaudio...
after installing and copying the driver all done..the device cannot start.....what happen pls......tia..
dominador zamora
Aug 6, 2008 02:48:09 GMT    Unassigned

thanks cheryl g

after long agony of my journey finally succeeded...fixed the smart audio221.....im now working on mic because its not working.....thanks to the the thread starter Timothy te and specially cheryl g for the links......its a big help....just follow all the instrucntion given by cheryl g...try & try until you succeed.......ill be back for the mic update.....
Lester Ferrer
Aug 7, 2008 17:55:29 GMT    Unassigned

I've given up on xp and went to vista... all the drivers and software provided in the drivers and software link are all working... I've also asked the retailer why they don't have support for xp. they replied to me that c793tu is made for vista, that's why hp doesn't direct link for xp drivers for c793tu... So far.. vista is working well with this machine, my only complain is... the RAM capacity is only up to 2gb. This machine can't take major 3D renders :( My advice for the people who are having a hard time getting it right to make the drivers work for xp... go with vista and it'll work just fine :)
GIL CRUCILLO
Aug 8, 2008 03:07:39 GMT    Unassigned

i have the same problem. im having problems downloading sp36880.exe. is there a problem with ftp site?

by the way thanx to cherry g. for the help re:missing hdd wen installing xp.
timothy decano
Aug 13, 2008 05:53:06 GMT    Unassigned

I have already installed almost all of the required drivers. i have installed those that are for the wireless network connections. the wifi button and bulb has already turned blue. however, i still can't use wifi. a window that says, windows wireless service isn't working in this computer, will always come out as the diagnosis for why i can't connect to a wireless network. what should i do? thanks
wasim iqbal
Aug 19, 2008 08:32:43 GMT    Unassigned

i need all driverCompaq Presario C793TU plz reply as soon as possbile..
jezreel linugo
Aug 30, 2008 11:31:43 GMT    Unassigned

Cheryl G intructions are work fine with my Compaq Presario C793TU laptop.
Glenn Abong
Sep 1, 2008 07:58:39 GMT    Unassigned

hi, i just bought Compaq c793TU. my current OS is Windows Vista. I'm planning to change it to Windows XP. I have read this thread and i wonder if i have to download all the drivers for Compaq V6700TX... what are other problems aside from the wifi driver and the mic?
Glenn Abong
Sep 1, 2008 08:14:58 GMT    Unassigned

can i use sp39403 as the wifi driver? how about the drivers for the touch pad, usb storage mass?
wasim iqbal
Sep 1, 2008 10:53:53 GMT    Unassigned

Dear Glenn Abong i need driver for OS Windows Xp,,


U have
Glenn Abong
Sep 2, 2008 05:55:44 GMT    Unassigned

wasim iqbal,

i'm sorry but i dont...just follow the links above. the links posted by cheryl G. you can find it there...i haven't used it yet but i guess they will work...i mean, they should work since others have tried it already...
Ahmed Ashraf
Sep 2, 2008 06:14:40 GMT    Unassigned

Hey guys I am having a strange problem when I switch to XP on c793 I have installed all the required driver for audio.Now my laptop speaker is working but when I plug in headphone the laptop speakers don't switch off and at the same time i can hear sound from headphone speaker and laptop speaker. I am very upset don't know what to day plz someone help me i ll be great full to you .....
jehangt3
Sep 3, 2008 06:21:38 GMT    Unassigned

Hi, Lester Ferrer
I brought a c793 yesterday and managed to install all drivers and now there are no explanations indicated under device manager, but i believe I'm going through the same problem you did after i had a look at the screen shot photo

1.my sound drivers are installed but there's no sound,

2. my wireless internet light is orange and can't seem to turn it blue(atheros driver installed)

I'm practically stuck where most people are and I don't want to switch to vista like you did,so if there's anybody out there who could help me in just these 2 problems, that would be much appreciated.Thank U
jehangt3
Sep 3, 2008 06:26:51 GMT    Unassigned

Ahmed Ashraf

how did you get your sound working, please give me steps,thanks...
wasim iqbal
Sep 3, 2008 08:11:58 GMT    Unassigned

i think Compaq C793TU only for windows Vista
Alma Hamor
Sep 9, 2008 02:13:21 GMT    Unassigned

hi timothy..

pls help naman po jan..kakabili ko lng ng compaq presario c793tu ko last sat..and i dont know what to do...gs2 ko kc XP OS ko...and i install already the XP..nu mga drivers ang gagamitin ko for audio drive and other drivers for my laptop,,,,,pls help..thanks in advance.
jehangt3
Sep 9, 2008 05:42:17 GMT    Unassigned

Hi Everyone,thanks for your help i managed to fix the atheros wireless internet connection, it works but the blue light does not indicate. And i also got the sound working after installing the realtek driver file which is required with the conexante sound driver.

But now i am only left with 1 problem - my sound volume is quite low even though i put full volume. and it is even really low while watching DVD's

If there's anyone whose experiencing this problem please let me know. thanks guys
wasim iqbal
Sep 9, 2008 06:12:49 GMT    Unassigned

i need driver c793tu for windows XP plz help me.
Timothy Te
Sep 10, 2008 09:01:34 GMT    N/A: Question Author

@Norma et. al.

Wireless on my C793TU is INTERMITTENT, sometimes it works, sometime not. I'm currently Using a netgear Wireless Dongle to connect to wireless APs. Still looking for a proper driver.
jehangt3
Sep 15, 2008 00:52:39 GMT    Unassigned

Hi,

you can install the windows vista Atheros wireless driver for XP, it works.
Zaheeruddin Ahmed
Mar 23, 2009 12:26:47 GMT    Unassigned

Cheryl G

I have had tremendous help from you. So thanks a lot. Hoewever now all is working except sound.

My issue is exactly the same as Lester Ferrer in his message of August 4th. Can you please help. I did not see any response from you to this email on the thread.

cheers
Allan Kevin Lim
Apr 26, 2009 15:42:12 GMT    Unassigned

Hi,

Anyone know how to troubleshoot the wifi of C793tu. The wifi switch wont turn blue. But my wifi icon is on the taskbar. Atheros is driver is used. (Link by Cherry G.)
chuax chuax
Sep 4, 2009 12:52:39 GMT    Unassigned

does the atheros driver of vista really works on XP?
chuax chuax
Sep 4, 2009 12:58:03 GMT    Unassigned

i already inquire from HP support, also i ask the specs of this memory on to this unit
they give me the table for upgrading the memory of the Compaq C793TU
according to them base on my OS
which is MS Vista 32 bit
it can accomodate up to 4G of memory
i forgot to tell you this
the windows will not recognize the additional memory but if i look into the bios it reflects 3G memory
even it reflects into the bios 3G
i dont find my computer becomes fast
i hope you can help me with this
thanks a lot Cheryl G
cheers!
Heru Wijaya
Sep 25, 2009 05:57:53 GMT    Unassigned

thanks Cheryl G...
i have a same problem with Timothy Te...
And now there's no problem anymore...
^^
 
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