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6510b and 6710b - Loud Fans

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Author Subject: 6510b and 6710b - Loud Fans      Add to my favorites
Nasir Hussain
Sep 28, 2007 12:12:26 GMT   

Hello,

I have a 6510b and have the same problem with the loud fan. I contacted HP and they told me that the new Bios Update now available for the 6510b will resolve the problem. However, it seems the same.

Has anyone installed the new Bios update version F.0B (2 Aug 2007) for the 6510b?

nasir,

----------------------------------------------
Here is a post I saw in another thred:

OK, here's the deal everyone. I got hold of an internal HP document (don't ask me how) which describes HP is aware of the problem, and best of all they have a fix!!

DESCRIPTION
This document applies to HP Notebook PCs with Microsoft Windows Vista
The notebook PC fan does not shut off, runs in high speed only and creates a loud fan noise. The loud fan noise is due to the volume of air being pushed.

SERVICE ACTION
This is a "Fix-on-Failure" service event. Proactive service is neither necessary nor authorized.

If a notebook exhibiting this failure falls within the scope indicated above, is within warranty, was built between 4/1/2007 and 6/9/2007, the serial number range is between CNU714XXXX to CNU723XXXX, please set up a service event.

Service:
If a notebook exhibiting this failure comes in for service, replace the system board with the appropriate following spare part:
HP Compaq 6510b Notebook PC: SPS-BD SYS GM (DF) 446906-001
HP Compaq 6710b Notebook PC: SPS-BD SYS (FF) 446904-001
HP Compaq 6710s Notebook PC: SPS-BD SYS +WWAN(FF) 446905-001

NOTE: System boards with revision x.31 and above do not have this issue.
Recommended Action: Fix on Specified Failure

Hardware Platforms Affected: HP Compaq 6510b Notebook PC, HP Compaq 6710b Notebook PC, HP Compaq 6710s Notebook PC
Operating Systems Affected: Microsoft Windows Vista Business (32-bit)
Software Affected: Not Applicable

Service Advisory Document ID: c01106598
 
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